Shipping Policy

1. Introduction

At Distributarians, we are committed to providing fast, reliable, and cost-effective shipping services for all wholesale orders. We partner with trusted carriers to ensure your products arrive safely and on time, every time.

This Shipping Policy outlines our shipping methods, processing times, costs, and delivery terms. Please review this policy before placing your order.

2. Order Processing Time

Orders are processed during business days (Monday-Friday, excluding holidays):

• Standard Orders: Processed within 1-3 business days after order confirmation
• Bulk Orders: May require 3-5 business days for processing
• Custom Orders: Processing time varies based on customization requirements
• Peak Seasons: Processing may take longer during holidays and high-demand periods

3. Shipping Methods

We offer various shipping options to meet your business needs:

4. Shipping Costs

Shipping costs are calculated based on:

• Order weight and dimensions
• Shipping destination
• Selected shipping method
• Special handling requirements (if applicable)

5. Delivery Areas

5.1 Domestic Shipping

We ship to all 50 states, Washington D.C., and U.S. territories. Delivery times vary by location and shipping method selected.

5.2 International Shipping

We ship internationally to select countries. International orders are subject to:

• Customs fees and import duties (responsibility of recipient)
• Extended delivery times (varies by destination)
• Additional documentation requirements
• Restricted or prohibited items based on destination country

Contact us to confirm if we ship to your country and to obtain a shipping quote.

6. Order Tracking

Once your order ships, you will receive:

• Email confirmation with tracking number
• Carrier tracking link for real-time shipment updates
• Estimated delivery date
• Delivery notifications (when available)

You can track your shipment using the tracking number provided or by logging into your account.

7. Delivery Issues

If you experience any delivery issues, please contact us immediately:

• Delayed Delivery: Contact us if your order is significantly delayed beyond the estimated delivery date
• Damaged Packages: Report damage immediately upon receipt and document with photos
• Missing Items: Contact us within 48 hours of delivery if items are missing
• Wrong Address: Notify us immediately if you provided an incorrect shipping address

We will work with you and the carrier to resolve any delivery issues promptly.

8. Special Handling & Requirements

Some items may require special handling:

• Fragile items may require additional packaging
• Temperature-sensitive products may need expedited shipping
• Hazardous materials are subject to special shipping regulations
• Large or heavy items may require freight shipping

Additional fees may apply for special handling requirements.

9. Undeliverable Packages

If a package cannot be delivered due to:

• Incorrect or incomplete address
• Recipient refusal
• Failed delivery attempts
• Unclaimed packages

The package will be returned to us, and you will be responsible for return shipping costs and any restocking fees. We will contact you to arrange reshipment or refund.

10. Contact Us

For shipping inquiries, custom shipping quotes, or to report delivery issues: